CaringBridge Site Search

Ux / UI Design

CaringBridge needed to update their search functionality for their users. We also had limited functionally we could implement due to technical constraints.  So, what do you do when you are in that predicament? Keep it simple

The Problem

  • User complaints on search functionality to be unusable and clunky
  • There was limited functionality we were able to use during this time due to technical constraints

The Solution

  • Conduct user research to discover how to meet the needs of the users. This was done in the forms of card sorting and user interviews with prototyping
  • Due to technical constraints, we implemented the most valued requests from our users 

Wireframes

Design

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