HealthPartners User Experience Flow

UX Design

Skilled and compassionate dermatology services are in demand by patients, and present a great opportunity for HealthPartners. I designed a simple and effective experience enabling visitors to view and choose the best options for their conditions.

The Problem

  • Save time for users with simple skin conditions
  • Identify and direct users with complex cases to specialty centers
  • Present more options for users desiring primary care, online clinics or dermatology clinics

The Solution

  • Based on stakeholder data and expertise, I developed detailed user flows and wireframes enabling HealthPartners to launch an entirely new appointment-scheduling experience for this critical health service

Dermatology Wireframes 

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