HealthPartners User Experience Flow

UX Design

Discovery

Skilled and compassionate dermatology services are in demand by patients, and present a great opportunity for HealthPartners. I designed a simple and effective experience enabling visitors to view and choose the best options for their conditions.

Stakeholder requirements

Clinical and administrative leaders asked for a solution that would:

  • Save time for users with simple skin conditions
  • Identify and direct users with complex cases to specialty centers
  • Present more options for users desiring primary care, online clinics or dermatology clinics

Results

Based on stakeholder data and expertise, I developed detailed user flows and wireframes enabling HealthPartners to launch an entirely new appointment-scheduling experience for this critical health service.

Dermatology Wireframes 

©2017. All work created by Mathis Made. All Rights Reserved.